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Recently, Zoom has been under fire for its practice of using video and audio calls to train artificial intelligence algorithms. Though the company has since updated its terms of service to ensure that customer data won’t be used without consent, this episode raises serious concerns about how Big Tech companies treat user data. We say it all the time: technology and convenience often come at the cost of privacy and ethical considerations.
On early August 2023 media outlets reported that Zoom modified its terms of service in response to widespread public outcry. Many users were alarmed to find out that their “customer content” could potentially be used for “machine learning, artificial intelligence, training, testing,” and other purposes. Even though Zoom now says that they will not use audio, video, or chat content for AI training without user consent, the question remains: Can we really trust Big Tech corporations with our data?
This update from the big tech corporation might seem like a step in the right direction, but it’s crucial to recognize that such companies are primarily driven by their bottom lines. Ethical considerations and user privacy often become secondary concerns, subservient to the quarterly earnings reports.
If you’re a small or medium-sized team, company, or organization looking for a more trustworthy alternative to Zoom, consider our Managed Hosting for BigBlueButton or choose one of the list of providers listed on the BigBlueButton website. Not only is BigBlueButton an open-source platform that offers similar functionalities to Zoom, but it also has ethical data management at its core.
BigBlueButton’s philosophy differs significantly from the for-profit tech giants. As a product in the open-source community, BigBlueButton is developed under a transparent framework, ensuring that you have control over your data. No secret algorithms, no dubious terms of service, and no priority given to shareholders over users.

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The recent Zoom episode serves as a reminder that when it comes to Big Tech, it’s always better to ‘trust, but verify.’ Even though Zoom reflected from the complaints and amended its terms, long-term trust is hard to rebuild. This is especially true for companies that place their quarterly earnings above user rights.
In contrast, platforms like BigBlueButton are built on the idea of community and ethical responsibility. With our Managed Hosting for BigBlueButton, you’re not just choosing a service; you’re opting for a philosophy that values your privacy and data as much as you do.
So, why settle for less when more ethical and reliable alternatives are available? Make the switch today, and experience the difference that an ethical approach to technology can make.